Shipping & returning

We ship all Steenssen products free of charge within the Netherlands, Belgium and Luxembourg. 

Returns may be made within 30 days if the product is in new condition You can listen to it, but the packaging must be complete and not torn. The return shipment is at your own expense but you can easily have it sent as a registered package at a post office.

Products to be returned may be sent to:

Steenssen Nederland
Jan van Ghestellaan 38
3054 CJ Rotterdam

Please let us know if a package is being sent by sending an email to [email protected] 

The aforementioned conditions do not constitute a restriction on the free exercise of the right of withdrawal. For more information, see the General Terms and Conditions, Article 6.